Distance Education Courses-Questions and Assistance

 

Students who have questions regarding their distance education course(s) are encouraged to contact the individual or office that can provide the most immediate answer or solution. For example:

Undergraduate Admissions, Genene Sigler - for questions and assistance with Undergraduate Admissions call 1-800-544-8162 ext. 2414 or 5209 (local number 394-2414 or 394-5209) or e-mail Roberta.Rancour@sdsmt.edu

Graduate Admissions, Linda Carlson - for questions and assistance with Graduate Admissions call 1-800-544-8162 ext. 3468 (local number 355-3468) or e-mail Linda.Carlson@sdsmt.edu

Course professor - for questions or problems related to the general management of the course or course content

AES, Kathy Crawford - for questions and assistance with registration, transcripts or records call 1-800-544-8162 ext. 1288 (local number 394-1288) or e-mail Kathy.Crawford@sdsmt.edu

Cashiers Office, Sandra Meier - for questions and assistance with course billing call 1-800-544-8162 ext. 2372 (local number 394-2372) or e-mail Sandra.Meier@sdsmt.edu

Book Store, Marlin Kinzer - for questions and assistance related to text books and course materials call 1-800-544-8162 ext. 2374 (local number 394-2374) or e-mail Marlin.Kinzer@sdsmt.edu

ITS Computer Help Desk, VJ Hedrick - for questions and assistance with modem connections, e-mail services, PIN codes, passwords and computer accounts call 1-800-544-8162 ext. 1295 (local number 394-1295) or e-mail helpdesk@sdsmt.edu or itsdistance@sdsmt.edu

Library, Janet Taylor - for questions and assistance with library cards, reference services, library web services, South Dakota Library Network, inter-library loan services, copy service for journal articles or other titles, and book delivery to distance students call 1-800-544-8162 ext. 1262 (local number 394-1262) or e-mail Janet.Taylor@sdsmt.edu

If students have tried to get answers or assistance through the above contacts and have not been able to resolve their concern or they have extraordinary problems, they may contact:

Barbara Dolan, Director of Academic and Enrollment Services
South Dakota School of Mines and Technology
501 E. Saint Joseph St.
Rapid City, SD 57701
Toll Free 1-800-544-8162 ext. 2400
Local 605-394-2400
Fax 605-394-1268
E-mail Barbara.Dolan@sdsmt.edu

Contact: SDSM&T Academic and Enrollment Services

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http://www.hpcnet.org/distanceeducation/assistance

Last Modified: 12/10/2008